My Medical World – Dr Afaq Naeem respects the privacy of its students and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, application, online courses, and related services.
- Information We Collect
We may collect information including:
• Full name
• Email address
• Mobile/WhatsApp number
• Medical college/institution or professional information provided during registration
• Account and course enrollment information
• Transaction and payment-related information
• Course activity, assessments, and learning progress
• Device, browser, IP address, and technical information necessary for security and platform operation
• Information voluntarily provided through forms, messages, or customer-support requests
- Payment Information
Payments may be processed through authorized banks, payment gateways, or other payment service providers.
Sensitive card or banking credentials entered directly on a payment gateway are processed by the relevant payment service provider and are not stored by us, unless specifically required and permitted under applicable law and security standards.
We may retain transaction references, payment status, amount paid, and other information required for accounting, verification, customer support, and regulatory purposes.
- How We Use Your Information
Personal information may be used to:
• Create and manage student accounts.
• Process and verify course enrollments and payments.
• Provide access to purchased courses and educational content.
• Communicate important course, account, or service-related information.
• Provide customer and technical support.
• Maintain assessments, learning progress, and course records.
• Prevent fraud, piracy, unauthorized account sharing, and misuse of our platform.
• Improve our website, application, courses, and services.
• Meet applicable legal, accounting, regulatory, and compliance requirements.
- Storage and Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable legal, regulatory, accounting, or security requirements.
- Sharing of Information
We do not sell or rent customers’ personal information.
Information may be shared only when reasonably necessary with trusted service providers involved in operating our platform, including payment processors, hosting providers, technology providers, communication services, and other service providers.
Information may also be disclosed where required by applicable law, regulatory authorities, court orders, or for the protection of our legal rights and platform security.
- Cookies and Technical Data
Our website or associated services may use cookies and similar technologies to maintain login sessions, remember preferences, improve functionality, analyze platform performance, and enhance security.
Users may manage cookies through their browser settings, although disabling certain cookies may affect website functionality.
- Customer Rights
Subject to applicable law, users may contact us to request access to, correction of, or deletion of their personal information.
Certain information may need to be retained where required for legal, accounting, fraud-prevention, transaction-record, or regulatory purposes.
- Third-Party Services
Our website may use third-party services such as payment gateways, hosting providers, analytics tools, or other technology providers. These providers may process information according to their respective privacy policies and applicable data protection requirements.
- Updates to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our services, technology, legal requirements, or business practices. The latest version will be made available on our website.
- Contact Us
For questions or requests regarding this Privacy Policy or your personal information, please contact:
My Medical World – Dr Afaq Naeem
WhatsApp: 0325-6972323
Email: dr.afaqnaeem@gmail.com
Website: drafaqnaeem.com